Frequently Asked Questions
Everything you need to know about our sweet treats for your feet.
How long will it take for my order to ship?
Since many of our items are handmade or made-to-order, processing typically takes 3-5 business days. Standard shipping within the US usually takes an additional 3-7 business days.
Do you ship internationally?
Yes, we ship our delicious designs worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We want you to love your purchase! We accept returns on unworn, original condition items within 14 days of delivery. Please note that custom orders are final sale.
Are the shoes comfortable for all-day wear?
Absolutely. While our designs look like works of art, we prioritize high-quality materials and padded insoles to ensure they feel as good as they look.
How do I care for my Shoe Bakery products?
To keep your shoes looking fresh, we recommend gentle spot cleaning with a damp cloth. Avoid harsh chemicals and store them in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Shop Pay.